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Customer Support


Helping you better utilize our tools

Product Support is available from 9am to 6pm EST, and later by appointment, Monday through Thursday, and 9am to 5pm EST on Friday. Our offices are closed for all major U.S. holidays. Support is not available after 3pm EST the day before Thanksgiving, Christmas Eve, and New Year's Eve.


Open a Case Online

Open a Case Online: http://OmaticSoftware.com/Support/Support.aspx


Omatic Software Product Support can assist you with:

● Questions about or problems with the installation or upgrading of Omatic Software
● Questions about or problems with the operation of Omatic Software 
● Error messages that occur when Omatic Software is running 
● Printing from Omatic Software 
● Emailing from Omatic Software 
● The interface between Omatic Software and Blackbaud Software

Email

Support@OmaticSoftware.com


Phone

(888) OMATIC-ME (888-662-8426), Option 2

UK Clients may dial 44-127-766-0071, Option 2


Fax

(843) 253-4682


Forums

http://www.OmaticSoftware.com/Forums.aspx


 

Omatic Software is a Blackbaud Partner Company
& Microsoft Certified Partner.
Copyright 2013 Omatic Software, LLC.